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Zappos customers warned over privacy hacks

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Millions of online shoppers have been told to keep a close eye on their personal bank accounts after major fashion retailer Zappos was been hit by a cyber attack, putting the personal details of around 24 million customers at risk.

Officials claim that credit card information was not among the data stolen, but names, email addresses and other personal information may now be in the wrong hands.

Zappos, which specialises in clothing and accessories, was sold to Amazon for more than £650m in 2009. And in an email to staff sent recently, Chief Executive Tony Hsieh revealed the site has become a “victim of a cyber-attack by a criminal who gained access to parts of our internal network and systems through one of our servers in Kentucky”.

“We are co-operating with law enforcement to undergo an exhaustive investigation,” he added.

The company has reportedly written its 24 million customers following the attack, many of whom may be in the UK, asking them to choose new passwords for Zappos.com and any other sites where they may have used similar passwords.

More worryingly, “the last four digits of your credit card number (the standard information you find on receipts), and/or your cryptographically scrambled password (but not your actual password)” may have been exposed in the attack, revealed the site.

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Written by Andrew Hodges

February 9, 2012 at 11:19 am

Posted in Comment, LinkedIn

Tagged with ,

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